Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Logos Leads ("Company," "we," "us," or "our") governing your access to and use of our marketing management services.

By engaging our services, submitting an inquiry, or making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Services Description

Logos Leads provides full-service marketing management for growing businesses. Our services include, but are not limited to:

• Paid advertising campaign management across Meta, Google, and TikTok
• Ad creative development, copywriting, and visual production
• Campaign strategy, audience research, and market analysis
• CRM setup, automation, and follow-up sequence management
• Performance reporting, analytics, and ongoing optimisation
• Landing page strategy and conversion rate recommendations

The specific scope of services provided to each client will be outlined in a separate service agreement or proposal prior to any payment being collected. Services are performed entirely by Logos Leads — no work is outsourced to third parties without prior client notification.

Pricing and Payment

Custom Pricing

Logos Leads operates on a custom pricing model tailored to each client's goals, platforms, and campaign scope. All pricing is confirmed in writing before any payment is collected. We do not charge hidden fees — the amount agreed upon is the amount billed.

Ad Spend

Ad spend (the budget allocated directly to advertising platforms such as Meta, Google, or TikTok) is separate from our management fee and is the sole responsibility of the client. Logos Leads does not markup or retain any portion of ad spend. Clients maintain full ownership and billing responsibility for their ad platform accounts.

Payment Terms

• Management fees are billed monthly in advance
• Payment is due upon receipt of invoice
• Accepted payment methods include credit card, ACH transfer, and wire transfer
• Late payments may result in campaign pausing after 7 days past due
• All management fees are non-refundable unless otherwise specified in writing

Service Term and Termination

Minimum Service Term

All new client engagements are subject to a 3-month minimum commitment from the date of the first invoice. This minimum exists because effective marketing campaigns require time to properly build, test, and optimise — typically across three distinct phases:

• Month 1 — Build & Launch: Strategy, creative development, account setup, and campaign launch.
• Month 2 — Test & Optimise: Data analysis, audience refinement, creative iteration, and cost reduction.
• Month 3 — Scale & Grow: Scaling proven campaigns and delivering full performance results.

By agreeing to these Terms, you acknowledge and accept the 3-month minimum commitment. Cancellation requests submitted before the completion of the 3-month term will not be honoured, and remaining monthly fees within that period remain payable.

Cancellation Policy

• Cancellation is not available during the initial 3-month minimum term
• After the minimum term, either party may terminate with 30 days written notice
• Cancellation requests must be submitted in writing via email
• Services will continue through the end of the current billing period
• No refunds will be issued for partial months of service
• All outstanding invoices must be settled before termination is complete

Immediate Termination

We reserve the right to immediately suspend or terminate services if:

• Payment is more than 14 days overdue
• You violate these Terms of Service
• You engage in fraudulent or illegal activity
• You request that we run advertising campaigns that violate platform policies or applicable law

Client Responsibilities

As a client of Logos Leads, you agree to:

• Provide accurate and complete information about your business, products, services, and target audience
• Grant necessary access to advertising accounts, analytics platforms, and relevant tools in a timely manner
• Respond to communication and approval requests within a reasonable timeframe
• Fund your advertising accounts with the agreed ad budget on schedule
• Comply with all applicable laws, platform terms of service, and industry regulations
• Notify us promptly of any material changes to your business, offers, or target market
• Not make unauthorised changes to active campaigns without prior discussion

Results and Disclaimers

Logos Leads applies proven strategies and professional expertise to your campaigns. However, marketing results are influenced by many factors outside our direct control, including:

• Ad platform algorithm changes and policy updates
• Market conditions, seasonality, and competitive landscape
• The quality and competitiveness of the client's offer, pricing, and website
• The client's speed and effectiveness in handling inbound inquiries
• Available ad budget and its consistency over time

WE DO NOT GUARANTEE SPECIFIC RESULTS INCLUDING, BUT NOT LIMITED TO, A SPECIFIC NUMBER OF LEADS, SALES, REVENUE, OR RETURN ON AD SPEND. Past results shown on our website represent real client outcomes and are provided for informational purposes only — they are not a guarantee of future performance.

We warrant that services will be performed with reasonable professional care, skill, and diligence, in accordance with industry standards.

Intellectual Property

All proprietary methodologies, systems, templates, and processes developed by Logos Leads remain the intellectual property of Logos Leads, regardless of whether they were used in your campaigns.

Ad creatives, copy, and other campaign materials produced specifically for your brand become your property upon full payment of all associated fees. You may not use our brand name, logo, or trademarks without prior written permission.

Confidentiality

Both parties agree to maintain confidentiality over any proprietary or sensitive information shared during the course of the engagement. This includes business strategies, pricing, customer data, campaign performance data, and technical processes.

Confidential information may not be disclosed to third parties without prior written consent, except as required by law. This obligation survives the termination of the engagement.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability for any claims arising from our services shall not exceed the total management fees paid by you in the three months preceding the claim
• We shall not be liable for any indirect, incidental, consequential, or punitive damages
• We are not responsible for lost profits, lost revenue, or lost business opportunities resulting from campaign performance
• We are not liable for ad platform policy changes, account suspensions imposed by third-party platforms, or ad spend losses outside our control

Indemnification

You agree to indemnify, defend, and hold harmless Logos Leads, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Your violation of these Terms of Service
• Your violation of any applicable laws, regulations, or platform policies
• Any false or misleading information you provide to us or that we publish at your direction
• Your business practices or customer interactions

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including acts of God, natural disasters, war, terrorism, government actions, ad platform outages, or other force majeure events.

Dispute Resolution

Informal Resolution

In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation. Contact us at contact@logosleads.com to initiate this process.

Arbitration

If informal resolution is unsuccessful, any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting with an updated "Last Updated" date. Material changes affecting pricing, service scope, or client rights will be communicated via email at least 30 days before taking effect.

Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any separate service agreement signed by both parties, constitute the entire agreement between you and Logos Leads and supersede all prior agreements and understandings.

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